To Rountree and Brady Allstate Agency valued clients,
We hope you, your family, and loved ones are well. You are an important part of our agency family and we wanted to reach out to you to let you know of precautionary measures we are taking to protect our customers and our team members.
Due to the COVID-19 Coronavirus Pandemic, our agency will be able to serve you via Phone and Email only for the time being.
Our office is closed to walk-in traffic at this time.
Feel free to email us directly at Jeffbrady@allstate.com and a team member will follow up on your request as soon as possible.
You can also call our agency at 912-356-3815.
At some point our team members may be working from home, but we are here to help you protect what’s most important via Phone and Email.
We are thankful to be able to serve you during this time and always.
Please note that during times of high call volume, it may take a little longer to speak with one of us. We will be with you as soon as we are able. We hope you understand and we look forward to returning to our usual professional environment soon.
After hours our phones will be forwarded to Allstate’s customer care representatives as usual so you can get service 24 hours a day, 7 days a week and 365 days a year.
Also, take a moment to download the Allstate Mobile app if you haven’t already. It will ensure you have the most up-to-date policy information at your fingertips so you can:
– Access and manage payment information
– Ensure you always have current proof of insurance available on your phone
– Start or update a claim
– Request 24/7 roadside assistance if you are or a loved one is stranded on the road
– And much more
You can always log into MY ACCOUNT at www.allstate.com to file a new claim or check on an existing claim. with the MY Claim section, where you will find all relevant claim information. There are many self-service and payment options available on the Allstate website in addition to the Allstate Mobile application.
We appreciate your understanding and patience as we take these precautions to protect you and our dedicated team members.
If you have questions, please don’t hesitate to call or email us. We are honored to help you protect what’s most important.
Thank you for being a part of our agency family.
Rountree and Brady Allstate Insurance Agency